India Yamaha Motor (IYM) has issued a voluntary recall of approximately 300,000 units of 125cc scooters produced between January 1, 2022, to January 4, 2024. The recall, effective immediately, is a proactive measure to address a specific issue related to the brake lever function in select units of the Ray ZR 125 Fi Hybrid and Fascino 125 Fi Hybrid scooter models manufactured from January 2022 onward.
Prioritising customer safety and adhering to the highest quality standards, Yamaha Motor India has undertaken this voluntary recall to rectify the identified concern. The replacement parts will be provided to the concerned customers free of charge, ensuring a swift resolution to the issue.
To determine eligibility for the recall, customers are encouraged to visit the Service section of the India Yamaha Motor website. By navigating to the 'SC 125 Voluntary Recall' and entering their Chassis Number details, customers can access information about the next steps in the process. This verification step ensures a streamlined and efficient recall process, with Yamaha's commitment to customer satisfaction at the forefront.
Customers are also welcome to visit their nearest Yamaha service centre for assistance or contact India Yamaha Motor directly for additional support. Yamaha is dedicated to addressing customer concerns promptly and providing a seamless experience throughout the recall process.
For more details and assistance, customers can refer to the Service section on the India Yamaha Motor website or connect with their nearest Yamaha service centre. Yamaha Motor India remains committed to upholding the trust and safety of its customers through transparent communication and swift corrective actions.
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