Uber India has released its annual report, 'How India Ubered in 2024,' showcasing key data trends from the past year. The findings reveal a surge in ride-sharing usage with Indians collectively travelling 9.2 billion kilometres highlighting the growing reliance on app-based transportation solutions.
Kochi emerged as the city with the highest average rider rating of 4.90, with 95.8% of trips rated five stars by drivers. Chandigarh followed at 4.816, with Pune marginally behind at 4.815. In contrast, Kolkata recorded the lowest rider rating at 4.65. Among Uber products, Uber Auto outpaced Uber Go, reflecting a shift from traditional street-hailing to app-based autorickshaw bookings.
Delhi NCR led the nation in overall Uber rides, while Mumbai recorded the most late-night trips and weekend travel. Bengaluru saw the highest usage during office hours, indicating a preference for Uber as a work commute solution. December recorded the highest monthly ride bookings, with October 9—the festive period of Durga Puja and Navratri—registering the single busiest day of the year.
Uber Intercity's top routes included Mumbai-Pune and Delhi-Agra, with the longest round trip being Noida-Sasaram-Noida at 1,747 kilometres. Taj Mahal in Agra remained the most visited tourist destination through Uber Intercity services. Additionally, Indians travelled 170 million kilometres in electric vehicles (EVs), spending 8.5 million hours on EV rides, contributing significantly to carbon emissions reduction.
The report also highlighted trends in ride preferences. Most trips were booked between 6 PM and 7 PM, with Fridays being the busiest day. Riders frequently chose Uber Rentals’ two-hour, 20-kilometre package for errands such as business meetings and doctor visits. Early morning airport trips dominated Uber Reserve bookings, particularly between 5 AM and 6 AM, reflecting a strong demand for reliable transportation during off-peak hours.
New products such as Uber Black, Uber Shuttle, and Uber Pet gained traction in 2024. Uber Shuttle saw 432,000 first-time users, while Uber Pet allowed animal owners in Bengaluru to travel with their pets. In a unique offering, Uber piloted Uber Shikara on Srinagar’s Dal Lake, showcasing its commitment to localised innovations.
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