In a bid to improve its customer experience, Uber has revamped its app by adding new features. The update has been rolled out for iOS devices, and will be available on Android devices sometime later.
The changes to the app includes a redesigned homescreen, a new way to track the progress of rides and addition of features to the app.
Under the new homescreen, “Services'' tab has been added to find all product offerings available to riders in their city – from a nearby Moto to Auto, Intercity, Rentals, Reserve, Connect and more. Meanwhile, the new “Activity Hub'' helps keep track of past and upcoming rides all in one place.
Additionally, with ‘Live Activities’ on the lock screen, riders can easily track the live progress of their ride and receive critical updates like vehicle details, the latest ETA information, and trip status.
Upon tapping “where to?” on the homescreen, “Saved Places” will appear for each rider, and the app will suggest a list of personalised destinations and ride types based on preferences, past trips, and most likely destinations. The app will also share personalised recommendations for ways to plan travel and save, based on how each rider uses Uber.
Nitish Bhushan, Director - Central Operations, Uber India and South Asia, said, “Seeing how fast-paced our lives are getting, we understand the need to be able to navigate through apps in seconds.”
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