Renault India Joins CSC Grameen eStore To Up Rural Outreach

Mobility Outlook Bureau
13 Apr 2021
04:10 PM
2 Min Read

In a bid to strengthen its rural presence and move closer to the customers in the remote areas, Renault India announced its partnership with CSC Grameen eStore, a subsidiary of CSC eGovernance Services India Limited (CSC-SPV). As a part of the partnership, the carmaker’s leading product range will be listed on the CSC Grameen eStore and made available to the potential customers in the hinterlands through aspirational Village Level Entrepreneurs (VLEs).


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In a bid to strengthen its rural presence and move closer to the customers in the remote areas, Renault India announced its partnership with CSC Grameen eStore, a subsidiary of CSC eGovernance Services India Limited (CSC-SPV). 

As a part of the partnership, the carmaker’s leading product range will be listed on the CSC Grameen eStore and made available to the potential customers in the hinterlands through aspirational Village Level Entrepreneurs (VLEs).

It may be recalled that CSC Grameen eStore is an eCommerce initiative by CSC (under the Ministry of Electronics and Information Technology) to promote digital ordering and delivery in rural areas, making digital inclusion of rural India a reality. 

To facilitate smooth rural e-commerce, Renault will build a mechanism that would facilitate its supply to Village Level Entrepreneurs (VLEs), who will help list the products on select CSC Grameen eStores. The VLEs will further promote, generate enquiries, and facilitate the sale to end customers in rural areas through the support of respective Renault authorised dealerships.

Venkatram Mamillapalle, Country CEO & Managing Director, Renault India Operations, said, “We see tremendous potential in the rural markets, and are aggressively pursuing with an innovative and comprehensive strategy to amplify and grow our presence in Rural India. The digital transformation has brought about a revolutionary change in dissipating physical boundaries and hindrances, helping bring different rural and semi-urban markets onto a common platform. We curated ‘sons of the soil’ strategy, wherein we recruited 500 educated youngsters from rural and small towns, trained them and put them as rural sales engineers to market Renault cars. This is yet another initiative to enhance our reach within the country and create a strong network in the rural market. We are extremely confident that this partnership will pave the way for digital and economic empowerment and will further boost our efforts to deliver consumers’ favourite Renault car at their doorstep.” 

Dr Dinesh Tyagi – CEO, CSC SPV, said,“The idea for Grameen e-Store exemplifies Prime Minister’s call for Atmanirbhar Bharat by creating opportunities for rural youth and being vocal for local. Through this initiative, VLEs are playing a critical role in connecting producers and companies with the rural consumers right at their doorsteps. Partnering with Renault will allow the Grameen eStore to have the first four-wheeler brand, while providing customers in rural areas easy access to its great products and services. The tie-up with Renault will certainly prove a milestone for CSC in facilitating world-class product and services in the rural India. Our VLEs will avail themselves of this two-way opportunity first, in learning the basics of Renault cars and then in enhancing their means and resources.” 

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