ReadyAssist and Okaya EV have announced a strategic partnership to provide a full stack aftersales service and emergency assistance to the latter's B2B and B2C customers.
The partnership aims to extend support and comprehensive services to Okaya customers, ensuring a hassle-free and convenient experience during vehicle emergencies, roadside assistance and maintenance services across the country.
Under this partnership, ReadyAssist will provide Okaya's B2B customers with exclusive annual maintenance services. This programme is tailor-made to cater to the unique requirements of the electric vehicle fleet, ensuring smooth operations, minimising downtime, and maximising efficiency for businesses.
Vimal Singh, Founder & CEO, ReadyAssist, said, “By joining hands with Okaya, we aim to uplift the customers' experience during their time of need. Our hands-on expertise and in-depth industry knowledge will surely ensure a best-in-class service experience for all Okaya customers. We are excited to create a new benchmark in the after sales services with Okaya.”
Anshul Gupta, Managing Director, Okaya EV, said, “Customer support is at our core and cannot be delayed and deliberated. We need to be prepared at all times. By partnering with ReadyAssist, we ensure our customers are in safe hands and can reach out for support 24/7 while being assured of world-class services. We are excited to create new milestones with ReadyAssist and strengthen the vehicle landscape in India.”
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