SAIC-owned MG Motor India has partnered with AI-powered startup CamCom to facilitate AI-enabled and image-based vehicle inspection processes and automated assessment of cars reported for servicing and repair at the MG service centre.
The company has collaborated with the defect/damage assessment AI platform to expand the number of workshops where their technology and solution will be used.
It anticipates that it will save time on operations whilst still providing greater transparency to customers.
Gaurav Gupta, Chief Commercial Officer, MG Motor India, said, 'At MG Motor, we envision integrating futuristic technologies in every process of car development and services. MG has innovation as one of its brand pillars, and we constantly work towards it by partnering with startups through MG Developer Program.'
'Our association with CamCom introduces our customers to AI-based car inspection modules at our service centres. It is a valuable addition to our bouquet of technologies,” he added.
Ajith Nayar, Co-founder, CamCom, said, “It is quite remarkable that our participation in MG Developer Program has turned into a business partnership. It is an industry-first step towards revolutionising the customer service experience by bringing transparency to the service process. 'The intent of MG Motor to harness the power of AI across the automotive life cycle is something that we are in sync with. Our partnership with MG is a huge move towards our growth in the automobile segment.”
CamCom has previously completed a pilot project at MG as part of the MG Developer Program and Grant. The company has enabled 184 entrepreneurs to demonstrate their idea through the MG Developer Program (MGDP) & Grant.
Furthermore, the company stated that the programme has provided opportunities to many startups in electric vehicles and components, navigation technology, connected mobility, artificial intelligence, and many others.