IntrCity SmartBus has announced the launch of the Digital Luggage Tag, an innovative feature set to transform luggage management for bus travellers. This system is designed to enhance the security and convenience of over 200,000 passengers traveling across more than 630 routes in 16 states.
The Digital Luggage Tag initiative by IntrCity SmartBus aims to streamline the luggage handling process, making bus travel smoother and more reliable. The system allows Bus Captains to digitally record details about each piece of luggage, including its appearance and destination. This information is linked to a unique One-Time Password (OTP) sent to the passenger's contact number, ensuring secure and verified handling of belongings.
Manish Rathi, Co-founder & CEO of IntrCity SmartBus, stated, 'We understand the stress that comes with managing luggage during travel. Our Digital Luggage Tag is designed to eliminate this stress, ensuring passengers enjoy a seamless journey without concerns over their belongings.'
The implementation of the Digital Luggage Tag is more than a convenience feature; it's a significant enhancement to security. By reducing the likelihood of luggage issues, IntrCity SmartBus aims to foster greater confidence in bus travel, positioning it as a reliable mode of transportation.
IntrCity SmartBus's commitment to sustainability is evident in its reduction of paper waste through the digital tagging system. This initiative aligns with global efforts to minimise environmental impact and promote eco-friendly travel solutions. Additionally, the company continues to lead in technology adoption, enhancing travel convenience with features like the Operator Dashboard, Crew App, and IoT-based Fleet Analytics. These tools provide real-time tracking and accurate Estimated Time of Arrival (ETA) predictions, further improving the travel experience for passengers.
Rathi emphasised the company's dedication to innovation, stating, 'Our mission is to leverage cutting-edge technology to enhance the travel experience for our passengers. The Digital Luggage Tag feature underscores our commitment to innovation and customer satisfaction, as we continue to make buses the preferred travel mode for middle India.'