Hyundai Motor India Limited (HMIL) has reported its highest-ever yearly sales for its pre-owned car programme, Hyundai Promise, in 2024. The company sold 1,57,503 pre-owned cars, marking a 5.8% year-on-year growth. Hyundai Promise aims to provide a reliable and transparent used-car buying experience also recorded 35,553 certified pre-owned car sales contributing 23% of total sales with an 8% growth over the previous year.
Among Hyundai Promise’s certified pre-owned car sales, the Hyundai i20, CRETA, and GRAND i10 emerged as the top-selling models, collectively accounting for 55% of total sales. SUVs constituted 21% of the overall pre-owned car sales, with the CRETA contributing 13% and the VENUE making up 8%. Hyundai Promise also achieved its highest-ever exchange outreach of 20.4% in 2024, reflecting the growing preference for certified vehicles backed by OEM credibility.
Tarun Garg, Whole-time Director and Chief Operating Officer, HMIL, stated that Hyundai Promise directly addresses these challenges by leveraging technology and Hyundai’s brand trust. Since its inception, the programme has facilitated over 1 million pre-owned car sales, offering customers a more dependable and hassle-free experience. He also noted that models such as the Hyundai CRETA and VENUE retain over 70% of their original value even after three years, underscoring the strong resale potential of Hyundai vehicles.
To ensure quality and reliability, Hyundai Promise’s certified pre-owned cars undergo a 161-point inspection before being listed for sale. Customers purchasing certified pre-owned vehicles benefit from a one-year comprehensive warranty for cars under seven years old and a six-month engine and transmission warranty for vehicles aged between seven and ten years. Additional perks include free roadside assistance and up to two complimentary services.
Hyundai Promise has also embraced digital innovation with its ‘Click-to-Buy’ platform, allowing customers to explore available pre-owned cars at Hyundai dealerships, request test drives, and book vehicles online. Sellers can evaluate their vehicles, upload necessary documents, and receive offers seamlessly through a phygital process. The H-Smart App, designed for dealers, ensures a transparent evaluation process and offers competitive pricing for used cars.
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