The world’s largest two-wheeler manufacturer, Hero MotoCorp has launched a Virtual Showroom feature to strengthen its digital presence. This will enable customers to discover, engage and purchase the company’s motorcycles and scooters through a seamless digital experience.
Providing a 360-degree view of both the space and product, the feature allows customers to easily browse and explore the design, features, and technical details of each model right from the comfort of their homes.
The virtual showroom can be conveniently accessed through Hero MotoCorp’s company website.
The new feature prioritises customer convenience and ensures an experience that is identical to a physical showroom visit. Customers can easily navigate to the ‘Request a call back’ to enquire about the vehicle of their choice, while an option of direct purchase is also available.
Naveen Chauhan, Head – Sales and Aftersales, Hero MotoCorp said, “At Hero MotoCorp, we are constantly striving to enhance our customer buying experience. Considering the need for social distancing and catering to digitally savvy customers, it is imperative for our services to be present at the customers’ fingertips, while providing a holistic experience right from the beginning of their purchase journey.”
This feature is in line with the company’s commitment to building value-led initiatives. “Soon after launching our messaging app-based chatbot services, we are now bringing a Hero showroom straight to the customer’s room,” he said.