Daimler India Commercial Vehicles Pvt. Ltd. (DICV), has announced a strategic partnership with iQuippo to offer digitalised solution for customers of pre-owned BharatBenz commercial vehicles.
This collaboration will provide value-added support to BharatBenz customers to exchange their used vehicles with lesser turnaround time, gain a better resale value and enjoy hassle-free processes.
Through this partnership, BharatBenz is looking at harnessing iQuippo's physical and digital expertise ensuring customers receive clear and trustworthy data, along with a comprehensive suite of tools and resources essential for making well-informed decisions throughout the entire lifespan of their commercial vehicles.
Sreeram Venkateswaran, President and Chief Business Officer, Domestic Sales and Customer Service, Daimler India Commercial Vehicles, said, 'Our pre-owned business initiatives BharatBenz Exchange and BharatBenz Certified, which offer customers new truck exchange and pre-owned truck purchase, respectively, account for 15% of our overall sales per year.”
In addition to new truck and bus sales, the our pre-owned business initiatives are not just significant for our operations but also provide aspiring customers the opportunity to own safe and reliable BharatBenz commercial vehicles throughout their lifecycle, he added.
Venkateswaran continued that to digitalise the pre-owned truck business and make it more easily accessible, offer more value-added services and simplify procedures, the company hasve partnered with iQuippo to digitalize the business experience for our customers.
Somnath Bhattacharjee, Executive Director, iQuippo Services Limited, said that the digital platform is tried and tested by many brands in the construction equipment industry and their customers have benefitted by what is offered.
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