The Delhi Government's draft aggregator policy has mandated an all-electric fleet for cab companies, food delivery firms and e-commerce companies. Failing to do so will attract a fine of INR 50,000 per vehicle starting 1 April 2030.
Delhi's Transport Department has uploaded the policy draft titled 'Delhi Motor Vehicle Aggregator Scheme' on its website and is inviting feedback for the same. It is one of the few policies with clauses for cab aggregators to take action against erroneous drivers.
The policy read, 'Aggregators shall be required to take appropriate action against the driver partners having 15% or more grievances for the rides undertaken by him/her in a period of one month. The data so referred shall be stored/collected by the Aggregator for at least three months from the date of service provided.'
Aggregators will also need to provide reports about the drivers and complaints registered against them every quarter. It mandates that 10% of the new three-wheelers boarded by cab aggregators should be electric within the first six months and 100% within four years of the issuance of the policy.
'All new three-wheelers boarded for passenger transport by the aggregators after completion of three years of the notification of the scheme, shall only be electric three-wheelers,' the draft of the policy read.
Five percent of the new fleet (four-wheelers) acquired by aggregators within six months of the notification of the policy should be electric. This number is mandated to increase to 15% within nine months, 25% by the end of one year, 50% by the end of two years, 75% by the end of three years and 100% by the end of four years.
The aggregators will not be able to charge a maximum surge of more than twice the normal fare if the policy gets implemented. They will also need to ensure that the drivers only drive on the routes shown by the app. The Transport Department will also be able to access information, including documents from the aggregator if the end-user has reported a complaint against the driver or the aggregator.
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