To test and monitor the end-to-end quality of service of its connected cars and to ensure the highest standards of service assurance and control over customer experience, Audi is deploying testing solution from Mobileum.
The company currently supports more than five million connected cars in 74 countries.
The testing system from Mobileum, the leading global provider of analytics-based roaming and network services, risk management, and testing and monitoring solutions, will enable the carmaker assure its customers of the best online infotainment, safety, navigation, and communication capabilities while they are in the car. It also allows them to test their connected cars from a centralised location remotely, and provides unparalleled KPIs to monitor and improve the connected car experience. The capacity to test remotely has allowed Audi to save a significant amount of money and decrease pressure on its global supply chain, reducing the cost with local team support and maintenance and shipping cars overseas.
This is made possible by Mobileum's global roaming test platform, GlobalRoamer, which is one of the largest testing footprints and enables service providers to automate a wide range of functions, such as remote eSIM provisioning and end-to-end quality of service testing and monitoring. In addition, Mobileum will enable Audi to support essential safety features, such as eCall, whereby vehicles automatically make an emergency call if a vehicle is involved in a serious road accident, sharing location, vehicle details, and the number of passengers to emergency services personnel.
Mobileum's Connected Car Testing provides quality assurance for eCall, IoT Telemetry, eSIM remote provisioning, and business applications availability. It allows access to performance indicators, trends, and throughput meters and proactively monitors service degradation worldwide, providing independent verification of SLA for mobile connectivity and services for both factory campuses and connected car services.
NB: Photo is representational.