Amazon.com on Wednesday announced that CEAT is using its Amazon Web Services cloud capabilities, including Internet of Things (IoT), analytics and business intelligence, and machine learning for smart manufacturing and invent intelligent tyres with sensors to predict various data points such as load and wear.
According to a press release from Amazon.com, using AWS services, CEAT has developed a solution that recommends which tyres dealers should order based on history and real-time supply, improving customer experience.
Further to digitise its manufacturing processes, which require 250 raw materials, CEAT connected production machines, like curing presses, to the cloud and built a data lake on Amazon Simple Storage Service (Amazon S3), the release added. The tyremaker also uses Amazon Redshift, a cloud data warehouse, and Amazon SageMaker for an experimental solution.
Using a mobile device, the solution automatically scans stock-keeping unit names and tyre serial numbers, registering warranties and claims via an image upload service, helping make the warranty and claims registration process smoother and more efficient for customers, Amazon noted.
Additionally, the Redshift service was also used by CEAT to pilot a service that automatically recommends which tyres dealers should order based on history and real-time supply, further enhancing the customer experience, the company added.
Ganesh Bhat, Head of Digital and Analytics (CoE), CEAT, said, “AWS has helped us deliver a better customer experience by using cloud capabilities, like machine learning, serverless computing, and database services.”
Puneet Chandok, President of Commercial Business, AWS India and South Asia, AISPL, said, “CEAT is making its factories smart with AWS, bringing the best of the cloud to the tyre manufacturing process.”